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  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.Check the Kakao Account profile or thesign up date during the Kakao Account password reset process.If the Kakao Account is not yours, please click the link at the bottom of the login notification email

  • [KakaoAccount][Find email/password][common]

    I was trying to find my password and the profile appeared, but it is not my profile.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.If the Kakao Account is not yours, pleaseclick the link at the bottom of the login notification email "Is this NOT your account?"

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification email but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.If the Kakao Account is not yours, pleaseclick the link at the bottom of the login notification email "Is this NOT your account?"

  • [KakaoAccount][Disabled account ][common]

    Why does Kakao disable accounts?

    Kakao's policy on account inactivity was implemented in accordance with the Expiration System of Personalunder which personal information of long-time inactive users are discarded or stored safely to minimize thestorage of unnecessary personal information and to reduce the risk of leakage. information is to be discarded or stored safely after one year of inactivity pursuant to Article 16 of theEnforcement Decree of the Act on Promotion of Information and Communications Network Utilization and

  • [KakaoAccount][Sign up][common]

    I got a message, "Suspicious attempt has been detected. Please try again later." What do I do?

    prevent spams or abusing if it is detected that attempts to create multiple accounts have been made on thesame device.Please try to sign up again in 24 hours from the time you receive the error message.If itis determined that multiple accounts have been created for spams or abusing, Kakao reserves the right

  • [KakaoAccount][Sign up][common]

    I created a Kakao Account, but cannot log in.

    prevent spams or abusing if it is detected that attempts to create multiple accounts have been made on thesame device.Please try to sign up again in 24 hours from the time you receive the error message.If itis determined that multiple accounts have been created for spams or abusing, Kakao reserves the right

  • [KakaoAccount][Find email/password][common]

    I don't know the answers to the security questions.

    security reasons.Please try again later as you may retry once a day.Tap "I'm not sure" if you don't know theanswer to the question. 

  • [KakaoAccount][Log in][common]

    I entered correct Kakao Account information, but got a message that the email address and password do

    If you get a message that the email address and password provided do not match even though you providedand try resetting your password by tapping on the link.If you still get the same message after you havePlease contact our Customer Service with your Kakao Account email, and we will be able to check the status

  • [KakaoAccount][Linked Daum ID][common]

    What is a Daum ID linked to Kakao Account?

    Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the DaumOr, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum IDAccount in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in theDaum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID

  • [KakaoAccount][Disabled account ][common]

    I am still using Kakao services. Why has my Kakao Account been disabled?

    Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account