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  • [KakaoTalk][Send Gift][iPhone]

    How does "Gift Shop" work?

    The gift will be sent once you've confirmed the friend and made the payment. 2) "Gift Shop" from friendslist Tap the profile image of the friend you wish to send a gift to and the friend's profile will beTap the "선물" on the top of the profile and you will be redirected to a gift page.The gift will be sent once you've confirmed the friend and made the payment.  3) "Gift Shop" to a friendThe gift will be sent once you've confirmed the friend and  made the payment.  

  • [KakaoTalk][General][KakaoTalk for PC]

    I’m seeing an error message saying “Failed to log in.”

    If you are seeing this error message even though your network connection is stable, the firewall settingson your PC at work or public places may be the reason. Network administrators at banks, government offices, public institutions or certain companies may block the

  • [KakaoAccount][Age verification / user identification][common]

    Can I get verification using a phone registered under a corporate name?

    User identification using a phone registered under a corporate name is prohibited by mobile service carriers

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    What is the Free Call feature?

    Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends. 

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    Are voice calls and video calls on KakaoTalk free?

    If you need to use data to make the call, certain charges may apply according to your data plan/mobile

  • [KakaoTalk][Kakao Account][iPhone]

    What is Kakao Account in Kakao Talk?

    Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.WhenAccount in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you changeyour phone or phone number in the future.* Information which can be retrieved with Kakao Account:Friendnumber.You cannot use two phone numbers with one Kakao Account at the same time.you go though verification with a new phone number and connect it to your Kakao Account, your previous

  • [KakaoTalk][General][Android]

    What is a Secret Chat?

    All messages are encrypted with a key held only by the participants of the chat so no third parties canaccess secret chat content without accessing the device itself. [How to start a Secret Chat] In 1:1 chatroom, tap the triple-lined menu on the top-right corner and select

  • [KakaoTalk][General][KakaoTalk for PC]

    How do I log in to the PC version?

    Follow the instructions to complete the e-mail verification process. [What is a Kakao Account?] You can retrieve your KakaoTalk data in case you lose your mobile device or change your phone number.

  • [KakaoTalk][Profile][Android]

    How do I change my status message?

    Go to More > My Profile to change your status message.

  • [KakaoTalk][General][Android]

    I don't receive notifications for new messages.

    Please check the following:- You may not receive notifications if your network is disconnected or unstable