Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 709

Sort By

Select a category.

Help Search Result

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or theemail address may have been used by another person previously.Check the Kakao Account profile or thesign up date during the Kakao Account password reset process.If the Kakao Account is not yours, please click the link at the bottom of the login notification email

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account password.

    .- Login box on the right side of the Kakao website ( > Find PasswordTo protect yourwell as user identification as part of the password reset process.password.- Other people may easily guess your password if you use well-known names, your birthdate, phonenumber, etc.- Please use a unique pasword with a combination of upper/lower case letters, numbers andit regularly.* To change your password:- From Kakao Talk > More > Edit Profile> Kakao Account > Change

  • [KakaoTalk][General][iPhone]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to makeYou will be charged for the call according to your service plan.

  • [KakaoTalk][Paid Items][iPhone]

    I purchased and downloaded an emoticon, but I can’t find it in my emoticon tab.

    To see the list of your purchased items, go to Item Store > My Items.If the download was not completed, you can download the emoticon again in Item Store > My Items.

  • [KakaoTalk][Profile][Android]

    I want to bring back my KakaoStory posts to my profile.

    Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.

  • [KakaoTalk][Profile][iPhone]

    How do I change my profile cover photo?

    From your profile, tap Edit Profile and select the camera icon on the bottom-right corner of your cover

  • [KakaoTalk][Profile][iPhone]

    I linked my KakaoStory to KakaoTalk but I don't see any of my KakaoStory posts on my profile.

    Only the posts that were written after you enable the Link KakaoTalk Profile option will be displayed

  • [KakaoAccount][Account compromise/hacking][common]

    What is Kakao Account locking?

    If you received a login notification email and it is an activity you do not recognize, you can click thelink in the email and lock your Kakao Account.Once your account is locked, it will be disabled temporarilyout from all services that are active on your Kakao Account.Your account will be unlocked once you change

  • [KakaoTalk][Boards][iPhone]

    Is the Boards feature supported in all OS?

    Boards is currently available on Android and iOS and the KakaoTalk version must be 5.5.0 or above.

  • [KakaoTalk][General][Android]

    How do I start a group chat?

    Tap the yellow icon on the bottom-right corner of the Chats tab. OR - If you are already in a chatroom, tap the triple-lined button on the top-right corner and select