Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 710

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Team Chat][All OS]

    I'm trying to make a group video call from Team Chat but it says that there is a user that cannot be connected.

    Users cannot join group voice or video calls in the following situations. • The call participant usesa KakaoTalk that is below version 9.4.5• The call participant has not been invited to group voice/video

  • [KakaoTalk][Team Chat][All OS]

    Are hosts the only people who are allowed to invite members to Team Chat?

    Anyone can invite members if the host sets the member invitation role to "All Members".Only hosts havethe ability to send invites if the member invitation role is set to "Host Only". Invitation settings can be changed using the steps below. • KakaoTalk > your chatroom > upper right menu

  • [KakaoMail][Receive Mail]

    [Favorites] How do I manage Favorites?

    Press the "Favorites" button next to the sender if you receive an email you are interested in.Once theFavorites by applying alert settings.You can also remove that sender from your Favorites by pressing the"Favorites" button again or go to Settings > Favorites to delete the sender from your Favorites.

  • [KakaoMail][IMAP/POP3]

    [Sync] Are emails deleted from the web if I set up IMAP/POP3 and check Kakao Mail?

    Outlook through IMAP or POP3 and check emails.However, if you connect with IMAP and delete an email in theemail program, the email will be deleted from Kakao Mail.If you use POP3 to connect the account to the mail program and do not check "Save copy in the server"in Kakao Mail's POP3 settings, then emails retrieved with POP3 will be moved to Trash.Please check the

  • [KakaoStory][My Story / Settings][iOS]

    I don't want to have my Visit Count shown to others.

    You can adjust the privacy setting for Visit Count. Click [Settings] in the top right corner of  the visitor graph or go to [Settings > MyStory Privacy Settings

  • [KakaoStory][My Story / Settings][Android]

    I don't want to have my Visit Count shown to others.

    You can adjust the privacy setting for Visit Count. Click [Settings] in the top right corner of  the visitor graph or go to [Settings > MyStory Privacy Settings

  • [KakaoMail][Compose Mail]

    [Compose Mail] What is the mail size limit?

    Larger emails may not be sent properly.Please use the following file attachment and body text size guide[Body text limit]The email body text cannot be larger than 3MB.You will not be able to send the emailif the email body text and attachments combined exceeds 30MB.Please try the following if you are unableto send the email due to its size.- Delete parts of the email body text or attached file.- Convert orre-attach the attached file as a large attachment.

  • [KakaoTalk][General][Android]

    I can't see customized theme in Android

    Due to changes in the Android OS policy, KakaoTalk is unable to load some customized theme lists in [Themes].Each user theme developer needs to update their settings to resolve this issue.Please share thefollowing with user theme developers.Go to AndroidManifest.xml file's MainActivity and see if the themeintent-filter has been defined.The customized theme will be visible in [KakaoTalk Settings > Theme]once this value is added to the customized theme.Thank you.

  • [KakaoTalk][Team Chat][All OS]

    Is there a way to limit members who can create Team Chat calendar events?

    Regular members are restricted from creating events if the host sets the calendar create event permissionto "Host Only".Regular members will be allowed to create calendar events if the permission is set to"All Members".Permissions can be changed using the steps below. • KakaoTalk > your chatroom > upper

  • [KakaoTalk][General][iPhone]

    I can't find a font I use in KakaoTalk and I really want to use that font again.

    You can now download discontinued fonts from the RixFontCloud application and use it in KakaoTalk. 1.Install the RixFontCloud application. [Install RixFontCloud] 2.Choose a font and select the checkbox on the left to download the font.In KakaoTalk, go to More > Settings > Display > Text Size/Font > OS Font, and find and set up the fontwhen displayed on screen - A portion of the font may be cut off when displayed on screen due to the font's