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  • [KakaoMail][Compose Mail]

    [Compose Mail] Can I access 'Recent Contacts' while using the email auto-complete function?

    You can swiftly access your recent contacts immediately by clicking on 'View Recent Contacts' at thebottom of the autocomplete suggestions.

  • [KakaoTalk][Team Chat][All OS]

    Team Chat has disappeared from the chat list.

    The Team Chat you belonged to may have been deleted or removed.Check the message you received from Talk

  • [KakaoStory][Other][Android]

    I want to use the new shooting features.

    Please note that the new Shooting Mode may not work properly on OS 5.0 or higher depending on the deviceYou can use the existing shooting features as-it-is even on the OS environments where the new features

  • [KakaoTalk][General][iPhone]

    What is the 'Last Letter'?

    The 'Last Letter' is a message intended to be sent to your memorial profile legacy contact after yourYou can compose this letter if you have chosen to leave a memorial profile in the 'Memorial Profile SettingsThis 'Last Letter' will be delivered to your legacy contact at the time your KakaoTalk is converted intoSince the legacy contact has the authority to modify your KakaoTalk profile after your death, you canPlease note that the 'Last Letter' does not have any legal effect.

  • [KakaoMail][IMAP/POP3]

    [Other Accounts] I cannot add a Gmail account through the "Add External Email" feature.

    Please follow these steps to troubleshoot the issue: 1.If the problem persists despite the above instructions, please visit the 'Allow Access to My Google Account' page and follow the provided guidance.For more detailed assistance, please consult the Google Help resources.

  • [KakaoTalk][General][Android]

    What is the 'Last Letter'?

    The 'Last Letter' is a message intended to be sent to your memorial profile legacy contact after yourYou can compose this letter if you have chosen to leave a memorial profile in the 'Memorial Profile SettingsThis 'Last Letter' will be delivered to your legacy contact at the time your KakaoTalk is converted intoSince the legacy contact has the authority to modify your KakaoTalk profile after your death, you canPlease note that the 'Last Letter' does not have any legal effect.

  • [KakaoMail][Spam Mail]

    [Spam Mail] What does "Auto-Block" and "Move" in the Spam mailbox mean?

    Emails marked as "Auto-Block"ed are emails that were automatically moved by the spam cleaner from theInbox to the Spam mailbox.Spam cleaners use data from users' spam reports to block spam mails.However, some spam mails end up in the Inbox due to spammer's evolving spam technology.Please press "Block Spam" once you discover a spam mail in your Inbox.Emails blocked as spam will be included in theMove(d)" emails are emails users move to the Spam mailbox if they deem that email is indeed a spam mail

  • [KakaoMail][Compose Mail]

    [Email Scheduling] How can I schedule or cancel a scheduled email on mobile?

    on a mobile device, scheduling emails is not available.However, if you have scheduled an email using thePC version of Daum Mail, you can cancel it.Canceling a scheduled email will result in the email beingcanceled, and its content will be saved in the Temporary folder.Please note that emails that have beensuccessfully sent at the scheduled time will be marked as 'Sent.'

  • [KakaoStory][Friends / Receive News][iOS]

    I want to cancel a friend request that I have already sent.

    You can find the 'Waiting to be friends' list by going into MyStory > Friends/Following.Tap on 'Cancel' to cancel the friend request sent. 

  • [KakaoStory][Friends / Receive News][Android]

    I want to cancel a friend request that I have already sent.

    You can find the 'Waiting to be friends' list by going into MyStory > Friends/Following.Tap on 'Cancel' to cancel the friend request sent.