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  • [KakaoMail][Contacts]

    [Contacts] What are Recently Used Contacts?

    is a list of recipients that is automatically saved when emails are sent from Kakao Mail.You can use thelist of recently used contacts to easily add the recipient's email to contacts.However, the recently

  • [KakaoMail][IMAP/POP3]

    [Sync] How can I see my Kakao Mail from an external mail client?

    supports IMAP/POP3/SMTP, allowing users to check emails from other mail clients, including Outlook.Follow thesetup guide below to register the account in the mail client.Please check the SSL authentication settingwhen setting up the IMAP/POP3/SMTP.1.

  • [KakaoTalk][Team Chat][All OS]

    Are back ups of chats and media exchanged through the Team Chat also suspended if automatic backup is

    Data in Team Chats are backed up and included in the Talk Drive storage.Therefore, chats or media youexchanged in Team Chats will not be backed up if the storage is full. backups, subscribe to a larger storage plan or free up space by deleting data that is already stored in theTalk Drive, then go to the notification card in the Talk Drive home screen to restart auto-backup.HoweverPlease be aware that you will not be able to check files if the files were not backed up during auto

  • [KakaoStory][Friends / Receive News][Android]

    How do I find a friend using a Story ID?

    You can find a friend using a Story ID by entering the Story ID you want to search in the KakaoStory

  • [KakaoStory][Friends / Receive News][iOS]

    How do I find a friend using a Story ID?

    You can find a friend using a Story ID by entering the Story ID you want to search in the KakaoStory

  • [KakaoTalk][Report/Restrictions][Common]

    The open chatroom that I created does not appear in the search results.

    You may be unable to find an Open Chatroom when it falls on any of the following cases1.Where the open chatroom is normally displayed as a search result but not shown in the top ranks accordingto the order; 2.We will help you after confirming the case., please refer to the page below.]• Kakao Operation Policy

  • [KakaoAccount][Log in][common]

    Which Web browsers are supported?

    Check the supported browsers to ensure a stable service environment.Use the links to each browser belowto download and update your browser to the latest※ Microsoft has announced that support for Internet Explorer will end in thegradually stop providing a login page for IE 9 or earlier versions starting from Sep 1, 2022.Please use the

  • [KakaoMail][IMAP/POP3]

    [Other Accounts] I cannot add Hotmail/ accounts through the "Add External Email" feature.

    Microsoft has recently announced the discontinuation of support for basic authentication in Exchangesecurity enhancement policy implemented by Microsoft, we regret to inform Exchange-based email users that theHowever, if you don't use Exchange-based email, you can still utilize the "Add External Email" featureFor more detailed information, please refer to the Microsoft technical support document.

  • [KakaoTalk][Report/Restrictions][Common]

    What are service restrictions?

    To protect KakaoTalk users’ pleasant and safe activities, we have restricted the use of KakaoTalk forto have violated Kakao Terms and Conditions and Operation Policy.◼ You may be restricted from using theservice if your attempt falls on any of the following cases.• Send a message containing inappropriatefollowing services.You may be restricted from using all or part of the KakaoTalk service, including• Please check the detailed information displayed when the KakaoTalk app is running.• If you inquire

  • [KakaoStory][Account / Log in / Sign up / Delete][Android]

    I want to unregister from KakaoStory.

    You can delete KakaoStory from the path below.Settings >"Unregister" at the bottom of the page.