Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 709

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][Android]

    How do I turn location services on or off?

    To use location services Our Location Services Policy is shown the first time you choose to use LocationWhen you choose to send a location from the multimedia menu in a chatroom, or when you want to use a

  • [KakaoTalk][General][Android]

    I want to report rights infringement.

    Please contact the Customer Service to report rights infringement.

  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to opentheir profile.2) At the bottom of the profile, tap the Free Call button. 3) Tap Voice or Video Callin order to start the call. From inside a chatroom:1) In a 1:1 chatroom, tap the + menu. 2) Tap the Voice or Video Call button to

  • [KakaoTalk][General][iPhone]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username to be used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number

  • [KakaoTalk][Paid Items][Android]

    I changed my mobile phone and the emoticons and themes that i have purchased have disappeared.

    If you create a Kakao account, you can restore your purchased items even if you change your device orphone number by logging in with your Kakao account

  • [KakaoTalk][General][iPhone]

    Do I get birthday notifications for all my friends?

    receive notifications for those who have entered their birthday information on KakaoStory and enabled the

  • [KakaoTalk][Kakao Account][Android]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    logged in (or used) by someone with a malicious intent, please re-sign up for Kakao Account through phonenumber verification immediately, and change your password.If you are unable to log in, please contactcompromised account for 7 days after a phone number verification, limiting your and other people's access(The last 7 digits of the resident registration number must be masked.) 2.Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

  • [KakaoTalk][General][Android]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number.  

  • [KakaoTalk][General][Android]

    Are there other ways to add friends without their phone numbers?

    You can also add friends using the ID Search, QR Code or Shake features.Go to the Find tab (the magnifying glass icon) to explore different ways to find and add your friends

  • [KakaoTalk][Paid Items][Android]

    What are paid emoticons?

    You can purchase them now in the Item Store.