Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 49

Sort By

Select a category.

Help Search Result

  • [KakaoMail][Contacts]

    [Contacts] How do I use emails that have been added to Kakao Mail's contacts?

    Email addresses saved in Kakao contacts are auto-completed when entering the recipient in the email.Deletethe contact from the contacts list if you do not want to use the auto-complete.※ The contact must bedeleted from the entire contacts list and recently used contacts.However, emails cannot be composeddirectly from the contacts list.

  • [KakaoMail][Compose Mail]

    [Email Scheduling] Are the canceled contents of a scheduled email stored separately?

    When you cancel the scheduled sending of an email or modify its contents by canceling the scheduling,all the email contents will be stored in the Temporary folder.If you wish, you can select the emailfrom the Temporary folder and set a new schedule directly from the email composition page.

  • [KakaoMail][Compose Mail]

    [Email Scheduling] I want to make a reservation for email delivery

    If you wish to schedule an email delivery, set the scheduling option at the bottom of the email compositionDelivery delays may occur depending on the volume of scheduled emails during the same time period orSaved emails will be stored in the Scheduled folder, not the Sent folder.-.in the queue, awaiting delivery at the scheduled time.ㄴEdit: After canceling the sending of a scheduledat the scheduled time.

  • [KakaoMail][Receive Mail]

    [Receive Mail] I am not receiving certain emails.

    settings, and some may be returned because the sender's email address is included in the blocked emailIf this is the case, then follow the steps below to check the blocked email list and auto-classification"② Select the blocked email address > Click the "Delete" button※ Use the "Search" feature if there aremany blocked emails on the list.Delete] next to the information you wish to delete from the auto-classification list

  • [KakaoMail][Receive Mail]

    [Receive Mail] How do I use the star (important email) feature?

    Use the star to manage emails you want to hold onto, including important emails or emails you intend[How to use the star mark]- Mark an important email by pressing the star icon next to the title in theemail list or at the toolbar at the bottom of the read email page.- To see important emails, go to the

  • [KakaoMail][Compose Mail]

    [Compose Mail] What is the 'Recent Contacts' feature?

    The 'Recent Contacts' feature saves and displays the email addresses of recipients you've previouslyIt simplifies the process of emailing people you've recently interacted with.If the limit is exceeded, the email address corresponding to the oldest sent email will be automaticallyremoved from the list.

  • [KakaoMail][Compose Mail]

    [Email Scheduling] I attempted to edit a scheduled email, but the previously set scheduling information

    When you edit a scheduled email, all the previously set scheduling information is deleted, and the contentsare stored in the Temporary folder.When modifying a scheduled email, please make sure to set both thecontent and the scheduling time again.

  • [KakaoMail][IMAP/POP3]

    [POP3] Emails in the Kakao Mail mailbox are deleted when I open Outlook.

    The "Leave a copy on the server" must be enabled in Outlook and other POP3 mail clients.Otherwise, due to default settings, a delete mail request is sent to POP3 when the mail client exportsfollowing the easy steps provided in "How to save web mails" at the top of the page the has the shortcutto setting up the Outlook program.Click the Outlook program tab you are using for more information.Use the following as reference if you

  • [KakaoMail][Compose Mail]

    [Compose Mail] How do I use the compose mail feature?

    Press the "Compose" icon at the bottom of the mailbox list and select "Compose Mail" and "Write to Me" to send an email.Enter the recipient, which is mandatory, and other fields, which are optional, andthen press the Send button at the upper right.In a mobile environment, you can only compose text emails

  • [KakaoMail][Connection Issues]

    [Connection Issues] I am shown a restricted access message.

    If a restricted access message is shown in the compose email or service access screen, this means thatyour ID has been used to violate the service operation policy and has been temporarily restricted fromusing the service.The ID may be prohibited from all services if it is repeatedly used in the serviceinappropriately.Check the email sent from Kakao for details.