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  • [KakaoMail][Receive Mail]

    [Receive Mail] The email I moved to Trash has been deleted. How long are emails stored?

    Based on your settings, emails in Trash will be deleted automatically after 7 or 15 days from the receipt(The automatic deletion period is calculated based on the receipt date of the relevant email, not fromthe date when the email was moved to Trash. )Please note that emails received before the set period

  • [KakaoMail][Receive Mail]

    [Favorites] How do I manage Favorites?

    Press the "Favorites" button next to the sender if you receive an email you are interested in.Once theFavorites by applying alert settings.You can also remove that sender from your Favorites by pressing the"Favorites" button again or go to Settings > Favorites to delete the sender from your Favorites.

  • [KakaoMail][IMAP/POP3]

    [Sync] Are emails deleted from the web if I set up IMAP/POP3 and check Kakao Mail?

    Outlook through IMAP or POP3 and check emails.However, if you connect with IMAP and delete an email in theemail program, the email will be deleted from Kakao Mail.If you use POP3 to connect the account to the mail program and do not check "Save copy in the server"in Kakao Mail's POP3 settings, then emails retrieved with POP3 will be moved to Trash.Please check the

  • [KakaoMail][Compose Mail]

    [Compose Mail] What is the mail size limit?

    Larger emails may not be sent properly.Please use the following file attachment and body text size guide[Body text limit]The email body text cannot be larger than 3MB.You will not be able to send the emailif the email body text and attachments combined exceeds 30MB.Please try the following if you are unableto send the email due to its size.- Delete parts of the email body text or attached file.- Convert orre-attach the attached file as a large attachment.

  • [KakaoMail][Compose Mail]

    [Compose Mail] Can I access 'Recent Contacts' while using the email auto-complete function?

    You can swiftly access your recent contacts immediately by clicking on 'View Recent Contacts' at thebottom of the autocomplete suggestions.

  • [KakaoMail][IMAP/POP3]

    [Other Accounts] I cannot add a Gmail account through the "Add External Email" feature.

    Please follow these steps to troubleshoot the issue: 1.If the problem persists despite the above instructions, please visit the 'Allow Access to My Google Account' page and follow the provided guidance.For more detailed assistance, please consult the Google Help resources.

  • [KakaoMail][Spam Mail]

    [Spam Mail] What does "Auto-Block" and "Move" in the Spam mailbox mean?

    Emails marked as "Auto-Block"ed are emails that were automatically moved by the spam cleaner from theInbox to the Spam mailbox.Spam cleaners use data from users' spam reports to block spam mails.However, some spam mails end up in the Inbox due to spammer's evolving spam technology.Please press "Block Spam" once you discover a spam mail in your Inbox.Emails blocked as spam will be included in theMove(d)" emails are emails users move to the Spam mailbox if they deem that email is indeed a spam mail

  • [KakaoMail][Compose Mail]

    [Email Scheduling] How can I schedule or cancel a scheduled email on mobile?

    on a mobile device, scheduling emails is not available.However, if you have scheduled an email using thePC version of Daum Mail, you can cancel it.Canceling a scheduled email will result in the email beingcanceled, and its content will be saved in the Temporary folder.Please note that emails that have beensuccessfully sent at the scheduled time will be marked as 'Sent.'

  • [KakaoMail][Contacts]

    [Contacts] What are Recently Used Contacts?

    is a list of recipients that is automatically saved when emails are sent from Kakao Mail.You can use thelist of recently used contacts to easily add the recipient's email to contacts.However, the recently

  • [KakaoMail][IMAP/POP3]

    [Sync] How can I see my Kakao Mail from an external mail client?

    supports IMAP/POP3/SMTP, allowing users to check emails from other mail clients, including Outlook.Follow thesetup guide below to register the account in the mail client.Please check the SSL authentication settingwhen setting up the IMAP/POP3/SMTP.1.