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  • [KakaoAccount][Disabled account ][common]

    What is a disabled account?

    You will get a notification of account inactivity to your Kakao Account email one month before the account

  • [KakaoAccount][Disabled account ][common]

    What happens if my account is disabled?

    Once your account is disabled, your personal information will be stored safely in accordance with the

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    When we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a notificationemail is sent to the user's Kakao Talk or Kakao Account email.If you received this email, you are required> Select "Reset Password" * Kakao Stroy web login: Click "Find Password" at the bottom of the login button

  • [KakaoAccount][Delete Kakao Account][common]

    I can't receive an account deletion email via my Kakao Account email.

    linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive thedeleted your account, go to Delete Kakao Account > Confirm Your Kakao Account Email > Edit Email, and changeaddress. * Please note that changing your email address here does not mean your Kakao Account email will change

  • [KakaoAccount][Find email/password][common]

    I am unable to get the verification via phone call to reset my password.

    Verification via phone call is required to reset your password.If you can't go through the verification via phone call, please try the following: - On your Kakao Talkor Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password- If your previous phone number started with 01x (011, 016, 017, 018 or 019) and was transferred to a010 number, you can get the verification via phone call using the 010 number.If you have tried the above

  • [KakaoAccount][Log in][common]

    I try to log in, but I get a message that I need to wait 72 hours without using it and try again.

    Kakao has protection measures to prevent such account compromise.If you get a message after changing a phonenumber, "The account is currently active under another phone number.log in, please wait 72 hours and try logging in again.If you keep experiencing login failure, check thestatus of your previous phone number (active, deactivated, etc) and contact our Customer Service.

  • [KakaoAccount][Linked Daum ID][common]

    What is a Daum ID linked to Kakao Account?

    Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the DaumOr, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum IDAccount in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in theDaum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID

  • [KakaoAccount][Log in][common]

    I can't remember my previous phone number.

    If you don't remember your previous phone number, please check the instructions below and try again.1If your phone number has changed, try to recall the previous phone number and enter that number.If you can't remember the number, ask your family or friends if they have your old phone number.If thatPlease ask the previous owner of the device about the phone number.5.number as the previous phone number.

  • [KakaoAccount][Log in][common]

    Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?

    If the Kakao Account email and password do not match multiple times, login attempts can be restrictedto protect the user.For security reasons, Kakao do not provide the maximum number of attemtps or how long you have to waitPlease try again after some time based on the message appearing on the login screen.

  • [KakaoAccount][Disabled account ][common]

    Why does Kakao disable accounts?

    Kakao's policy on account inactivity was implemented in accordance with the Expiration System of Personalunder which personal information of long-time inactive users are discarded or stored safely to minimize thestorage of unnecessary personal information and to reduce the risk of leakage. information is to be discarded or stored safely after one year of inactivity pursuant to Article 16 of theEnforcement Decree of the Act on Promotion of Information and Communications Network Utilization and