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Report/Restrictions

Report/Restrictions Category

Report/Restrictions Main

If you receive a message that violates KakaoTalk Operation Policy from a person who is not on your friends list, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.

1) Select [Report] on the top of the chatroom.
2) Check ‘I agree’ on the Report pop-up.
3) Select [Report].

[Important!]
• A part of the message will be sent to a relevant Kakao team, and the reported person will be blocked.
• The related chatroom and conversations will be deleted. Please make sure to capture any conversation you need to store in advance.

[Other]
• If the reported person is on your Friends list, please remove him/her from the list and then report the message.
• Please see
here to check if KakaoTalk Operation Policy is violated.
If you receive a message that violates KakaoTalk Operation Policy from a stranger in a group chatroom to which you were invited by a person who is not your friend, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.

1) Select ‘this link’ in the guidance on the top of the chatroom.
2) Check ‘I agree’ on the Report pop-up.
3) Select [Report].

[Important!]
• The reported message will be sent to a relevant Kakao team, and the reported person will be blocked.
• The related chatroom and conversations will be deleted. Please make sure to capture any conversation you need to store in advance.

[Other]
• You can report a message in a group chatroom only when both the person who invited you and the person who sent you the abusive message are not your friends.
• If any of the persons are on your Friends list, please remove him/her from the list and then report the message.
• Please see
here to check if KakaoTalk Operation Policy is violated.
If you judge a Live Talk clip hosted by a person who is not your friend in a group chatroom to which a stranger invited you violates Kakao Operation Policy, please report it according to the following steps. The complainant's personal information will not be disclosed to the reported person to protect his/her privacy.

1) Select the warning light icon at the right bottom corner of the Live Talk screen.
2) Check 'I agree' on the Report pop-up.
3) Select [OK].

[Important!]
• A part of the Live Talk content will be sent to a relevant Kakao team, and the Live Talk host and the person who invited you will be blocked.
• The related chatroom and conversations will be deleted. Please make sure to capture any conversation you need to store in advance.

[Other]
• If the reported person is on your Friends list, please remove him/her from the list and then report the profile.
• Please see
here to check if KakaoTalk Operation Policy is violated.
If you receive an invitation from a stranger to a Talk Calendar event that violates KakaoTalk Operation Policy, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.

1) Select [Report] at the right bottom of the Talk Calendar Event.
2) Check ‘I agree to report the event’ on the Report pop-up.
3) Select [Report].

[Important!]
• The event will be deleted from My Calendar, the person who invited you will be blocked, and you will receive no more invitations from him/her.
• A part of the event details will be sent to a relevant Kakao team.

[Other]
• If the reported person is on your Friends list, please remove him/her from the list and then report the profile.
• Please see
here to check if KakaoTalk Operation Policy is violated.

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