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  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    Are voice calls and video calls on KakaoTalk free?

    All calls on KakaoTalk are free when made using Wi-Fi.

  • [KakaoTalk][General][macOS]

    How do I log in to KakaoTalk on my Mac?

     You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobileOn your mobile KakaoTalk go to More > Settings > Privacy > Kakao Account and register your primary e-mailA Kakao Account is an account used to identify a KakaoTalk user using his/her e-mail address as an IDYou can retrieve your KakaoTalk data in case you lose your mobile device or change your phone number.

  • [KakaoTalk][General][Android]

    I invited friends but they have not joined the chat room.

    If you send an invitation to a friend who has not installed KakaoTalk Cheez, the friend must installAsk your friend to install KakaoTalk Cheez and participate in the Cheez-Talk chat room.

  • [KakaoTalk][General][Android]

    How do I turn location services on or off?

    services Our Location Services Policy is shown the first time you choose to use Location Services on KakaoTalklocation-based feature in relation to your search results (e.g. local weather) you can agree to allow KakaoTalkTo disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and

  • [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to open

  • [KakaoTalk][General][iPhone]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username to be used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number. 

  • [KakaoTalk][Paid Items][Android]

    I changed my mobile phone and the emoticons and themes that i have purchased have disappeared.

    NOTE: Your items cannot be restored if you unregister from KakaoTalk.

  • [KakaoTalk][General][iPhone]

    Do I get birthday notifications for all my friends?

    entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)  

  • [KakaoTalk][Kakao Account][Android]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    Certificate of use agreement for the mobile phone number used at the time of KakaoTalk registration (

  • [KakaoTalk][General][Android]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number.