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  • [KakaoTalk][General][iPhone]

    My KakaoTalk app is loading slowly.

    Your app may take a longer time to launch if you have too many chatrooms or unread messages. We suggest you read all unread messages and leave chatrooms once you finish chatting with your friends. To leave a chatroom, tap the "Edit" button on the top-left corner of the Chats tab. Then tap the "-" button on the left of the chatroom you want to leave and the "Leave" button will appear.You can also swipe a chatroom to left from the Chats tab and tap the "Leave" button.   Please note that if you leave a chatroom, the chatroom and its chat history will be permanently deleted. 

  • [KakaoTalk][Send Gift][iPhone]

    What is "Gift Shop"?

    You can purchase mobile vouchers and send the vouchers to friends via KakaoTalk as gifts. 

  • [KakaoTalk][Send Gift][Android]

    What is " Gift Shop"?

    You can purchase mobile vouchers and send the vouchers to friends via KakaoTalk as gifts.

  • [KakaoTalk][General][macOS]

    I can't remember my Kakao Account password.

     On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password.

  • [KakaoTalk][General][iPhone]

    How do I find a friend using his/her ID?

    Go to Find > ID Search to search for a friend using his/her KakaoTalk ID.

  • [KakaoTalk][General][KakaoTalk for PC]

    I can’t remove KakaoTalk from my PC.

    Open the Windows Task Manager, end KakaoTalk.exe on the Processes list and try again. 

  • [KakaoTalk][General][KakaoTalk for PC]

    I forgot the password for my Kakao Account.

    On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password. 

  • [KakaoTalk][General][iPhone]

    How do I turn location services on or off?

    services Our Location Services Policy is shown the first time you choose to use Location Services on KakaoTalklocation-based feature in relation to your search results (e.g. local weather) you can agree to allow KakaoTalkTo disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and

  • [KakaoTalk][General][Android]

    How do I turn location services on or off?

    services Our Location Services Policy is shown the first time you choose to use Location Services on KakaoTalklocation-based feature in relation to your search results (e.g. local weather) you can agree to allow KakaoTalkTo disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and

  • [KakaoTalk][General][Android]

    Why do I need my previous phone number when I log in with my Kakao account or try to find my password?

    have forgotten your previous phone number, you cannot log in with your Kakao account and your previous KakaoTalkdata, including your friends list and KakaoTalk ID, cannot be restored.