Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 334

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][iPhone]

    Do I get birthday notifications for all my friends?

    entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)

  • [KakaoTalk][General][Android]

    Do I get birthday notifications for all my friends?

    entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)

  • [KakaoTalk][Report/Restrictions][Common]

    What are service restrictions?

    To protect KakaoTalk users’ pleasant and safe activities, we have restricted the use of KakaoTalk for/transmission limited• Chatroom entry/search limited• KakaoTalk Board/Channel Comment limited• Some ofthe Calendar functions limited• KakaoTalk sign-up/withdrawal limited• Other functions[What can I do• Please check the detailed information displayed when the KakaoTalk app is running.• If you inquirelang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview

  • [KakaoTalk][General][macOS]

    What are the system requirements for the Mac version?

    KakaoTalk for Mac is available on OS X 10.12 or over. 

  • [KakaoTalk][General][macOS]

    I don't see my Kakao Talk Channels on KakaoTalk for Mac.

    I don't see my Kakao Talk Channels on KakaoTalk for Mac.

  • [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s network

  • [KakaoTalk][General][iPhone]

    My KakaoTalk app is loading slowly.

    Your app may take a longer time to launch if you have too many chatrooms or unread messages. We suggest you read all unread messages and leave chatrooms once you finish chatting with your friends. To leave a chatroom, tap the "Edit" button on the top-left corner of the Chats tab. Then tap the "-" button on the left of the chatroom you want to leave and the "Leave" button will appear.You can also swipe a chatroom to left from the Chats tab and tap the "Leave" button.   Please note that if you leave a chatroom, the chatroom and its chat history will be permanently deleted. 

  • [KakaoTalk][General][Android]

    Can I use KakaoTalk on all Android phones?

    KakaoTalk is available for all devices running Android OS 2.3 or later.

  • [KakaoTalk][General][Android]

    Can I use KakaoTalk on all android phones?

    KakaoTalk is available for all devices running Android OS 2.3 or later.

  • [KakaoTalk][General][iPhone]

    Can I use KakaoTalk on an iPad/iPod touch?

    Yes, you can use KakaoTalk on your iPad/iPod touch.You can use the same KakaoTalk service on your iPad/iPod touch once the SMS verification process is successfully