Kakao Customer Service
How can we help you? 상담원 죠르디 이모지![](https://k.kakaocdn.net/www-img/dn/bAOgHGHzZxY/BcaXlcWV1fewmtkQtwoJpk/lkageGyH3oS.png)
- Report/Restrictions Common I'm not the person in trouble. But one of my family members/acquaintances has been subject to service restrictions/temporary measures/user protection measures. What should they do?
- Report/Restrictions Common Please cancel user protection measures.
- Report/Restrictions Common The message stating 'This message has been reported and hidden' is shown in the Open Chatroom. What does that mean?
- Report/Restrictions Common I left the open chatroom after reporting and then attempted to reenter the same chatroom. I saw the message "You are unable to participate in the open chatroom you have reported."
- Report/Restrictions Common What happens if someone reported me in an open chatroom?
![](https://k.kakaocdn.net/www-img/dn/bAOj3WUDdKK/WognIov25fjRVuxVke9Mok/lkageCdnSz5.png)
- Log in common Which Web browsers are supported?
- Disabled account common I can't log in with my Kakao Account because I forgot my password. How can I reactivate the account?
- Find email/password common I can't remember my Kakao Account email.
- Find email/password common I can't remember my Kakao Account password.
- Login Restriction by Country common What is 'Login Restriction by Country'?
![](https://k.kakaocdn.net/www-img/dn/bAOgHECZMTo/QgmZZEo8tfUyOBWn43aKKK/lkagesRpi4i.png)
- Connection Issues [Connection Issues] How do I upgrade my browser?
- Settings [Settings] How do I add tags to the signature?
- Connection Issues [Connection Issues] A message that says "Unstable network connection. If the issue continues, please contact Customer Service" appears.
- IMAP/POP3 [Other Accounts] I cannot add Hotmail/Outlook.com accounts through the "Add External Email" feature.
- IMAP/POP3 [Sync] How can I see my Kakao Mail from an external mail client?