Help Search Result

• [KakaoAccount][2-Step Verification][common] It's cumbersome to go through 2-Step Verification every time I log in.

  Select "Do Not Use 2-Step Verification on this Browser" when logging in to Kakao Account, if you

• [KakaoAccount][2-Step Verification][common] How can I log in if I lost my mobile phone with 2-Step Verification or changed phone numbers?

  proceed with email verification.Once you're in your account, please change your 2-Step Verification information to backup phone numbers or KakaoTalk.

• [KakaoAccount][2-Step Verification][common] I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.

  If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings:  1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether the account information entered for login matches up with the account information registered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile Management ].   2) Phone Number VerificationThere

• [KakaoAccount][2-Step Verification][common] What is 2-Step Verification?

  secure your Kakao Account. It is easy to set up 2-Step Verification with KakaoTalk or contact phone confirmation when you enter Kakao Account and Password. If you keep 2-Step Verification enabled, someone who knows your Kakao Account and Password cannot log in without additional confirmation so that you can

• [KakaoAccount][Find email/password][common] I cannot check the verification email.

  email to an active account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.- Kakao Talk app > More > Edit Profile > Kakao Account- Kakao Story app > MoreAre you unable to check emails sent to the email address used for Kakao Account for the following reasons?1. Have you made a mistake when typing the email to create your Kakao Account? Please check email address.2. Have you signed up for a Kakao Account using a random email address you don't actually

• [KakaoAccount][Find email/password][common] I can't remember my Kakao Account password.

  You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk? - Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story? - Open Kakao Talk your password: - From Kakao Talk > More > Edit Profile> Kakao Account > Change Password - From Kakao app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account

• [KakaoAccount][Find email/password][common] I can't remember my Kakao Account email.

  You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk? - Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story? - Open Kakao Talk Kakao Account- Are you using Kakao Talk or Kakao Story?You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you used to sign up for KakaoTalk

• [KakaoAccount][Age verification / user identification][common] I entered correct Kakao Account information, but the user identification keeps failing.

  the ownership to your name and then submit relevant documents to Kakao.If you keep getting error messages during identification although you're using your own phone and have entered correct Kakao

• [KakaoAccount][Linked Daum ID][common] I don’t want to use Daum services using my Kakao Account. How do I disconnect it?

  There are two ways to disconnect your Daum ID from your Kakao Account.1. Disconnect your Kakao Account in Kakao Account > Manage Connected Services.2. Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, Then, disconnect your Kakao Account in My Account.Please note that you cannot disconnect your Kakao Account in Kakao > Manage Connected Services if you Kakao Account. In this case, you can use Option 2, and will be asked to register a password during the disconnection process.

• [KakaoAccount][Linked Daum ID][common] The linked Daum ID shown in Manage Connected Services is not the ID I frequently use. How do I change it?

  Kakao Account] in the Daum login screen and log in with your Kakao Account,2. Disconnect your Kakao Daum ID and Kakao Account in My Account.* If you already logged in with your Kakao Account, login page can not be displayed.