Help Search Result

• [KakaoAccount][Disabled account ][common]

  My Kakao Account is restricted from use but it says it has been switched to dormant.

  In this case, the KakaoTalk connected to this Kakao Account is automatically withdrawn.

• [KakaoAccount][Login Restriction by Country][common]

  I tried to log in after setting up Login Restriction by Country, but I haven't yet received a verification message.

  If you have not received KakaoTalk message or email for Additional Verification, please check the followings: 1) KakaoTalk Verification If you're using KakaoTalk normally but have not received verification messagesvia KakaoTalk, check whether the account information entered for login matches up with the account informationregistered to KakaoTalk.You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile

• [KakaoAccount][Login Restriction by Country][common]

  I am unable to log in from a country that is not permitted from logging in.

  log in from countries that have not been registered as login permitted countries by verifying your KakaoTalkConfirm the login request message sent to your phone's KakaoTalk or enter the verification number sent

• [KakaoAccount][Login Restriction by Country][common]

  What are login permitted countries?

  . - KakaoTalk : Settings > Privacy > Kakao Account > Login Restriction by Country > Delete - My Kakao

• [KakaoAccount][Login Restriction by Country][common]

  What is 'Login Restriction by Country'?

  enabled automatically for safe service use and can be disabled anytime by following the steps below; - KakaoTalk

• [KakaoAccount][2-Step Verification][common]

  I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.

  If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings:  1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messagesvia KakaoTalk, check whether the account information entered for login matches up with the account informationregistered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile

• [KakaoAccount][2-Step Verification][common]

  How can I log in if I lost my mobile phone with 2-Step Verification or changed phone numbers?

  you're in your account, please change your 2-Step Verification information to backup phone numbers or KakaoTalk

• [KakaoAccount][2-Step Verification][common]

  What is 2-Step Verification?

  It is easy to set up 2-Step Verification with KakaoTalk or contact phone numbers.

• [KakaoAccount][Find email/password][common]

  I can't remember my Kakao Account email.

  You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and thephone number you used to sign up for KakaoTalk. 

• [KakaoAccount][Log in][common]

  I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?

  Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed